At Right Choice, we value your trust and want you to be fully satisfied with your purchase. If you face any issues with your order, please review our Return & Refund Policy below:
1. Eligibility for Returns
- Returns are accepted only for damaged products or size mismatches.
- Return requests must be raised within 7 days of delivery.
- The product must be unused, in its original condition, and with all tags/packaging intact.
2. Replacement Policy
- Eligible products can be replaced within 7 days of delivery.
- Replacements are subject to product availability.
- If a replacement is not available, a refund will be issued.
3. Refund Policy
- Refunds are processed only after the returned product passes inspection.
- Refund requests must be made within 7 days of delivery.
- Refunds will be credited to the original mode of payment within 7–10 working days after approval.
4. Non-Returnable Items
- Products damaged due to misuse, improper installation, or normal wear and tear will not be eligible for return/refund.
- Customized or special-order items are non-returnable.
5. How to Request a Return/Refund
- Email us at info@rightchoice.co.in or contact us via WhatsApp within 7 days of delivery.
- Share your order ID, reason for return, and supporting images/videos of the product.
- Our support team will confirm and guide you through the return/replacement process.
6. Shipping for Returns
- Customers may need to ship the product back to us in secure packaging.
- In case of damaged or incorrect items, Right Choice will bear the return shipping cost.
7. Contact Us
For any questions regarding returns, replacements, or refunds, please contact:
📧 Email: info@rightchoice.co.in